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ABOUT AVIE AT HOME

Avie at home is born from a passion for finding and making unusual, quirky items that really make a statement and set your home and garden aside from anyone else’s. Why should we all be the same? We are all unique as people, so let's make our homes and gardens reflect this too and let them show off our real personality.

 

Avie at home is truly a place for discovering unique decor and home accessories. Our customers can count on us to expect the unexpected; we are fun, quirky, know how to add personality to everyday items, and add spice to your home. Shop now to see what we have to offer.

DELIVERY & RETURNS

Delivery

 

All orders are sent via either by Royal Mail 2nd Class or via courier.

 

Postage cost is capped at £2.95 for any amount of items ordered and free on orders over £50.

 

Wherever possible, we use recycled packaging for postage as we are very conscious of our environmental impact and trying to keep costs down to a minimum for you.

Collections

 

We love our local customers and offer collection at a convenient time to suit you! Select this option at checkout if you would like to collect your order from our home, based in Lingfield. All we ask is that you contact us via email or text (details are provided on the order confirmation email) to confirm when you will be coming so that we can make sure someone is home to greet you.

Return & Refund Policy

 

All of the items we sell are photographed by ourselves and represent a true image of the item you are receiving; however, in the very unlikely event that you are not  satisfied with your purchase, we are here to help. Please get in contact with us within 14 days and we will do our utmost to resolve any concerns.

PRIVACY POLICY

This Privacy Policy describes how avieathome.co.uk (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device information

  • Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

  • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.

  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

  • Disclosure for a business purpose: shared with our processor Wix.

 

Order information

  • Examples of Personal Information collected: name, billing address, shipping address, payment information (excluding credit card numbers) email address, and phone number.

  • Purpose of collection: to provide products or services to you to fulfil our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

  • Source of collection: collected from you.

  • Disclosure for a business purpose: shared with our processor Wix.

 

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

We use the following cookies to optimize your experience on our Site and to provide our services.

 

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

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